Active listening part 2
What Is Active Listening? 3 Principles Often, while we are listening, we are thinking of how we will respond. We might get distracted and miss some of what was said. We may not be paying much attention to the nonverbal communication cues of the speaker. Active listening requires the listener to pay close attention to what is being communicated verbally and nonverbally. The listener is encouraged to interpret not only the content of what is being said, but also the emotions present and the body language. In order to achieve this, the listener must be willing to devote energy to the task. They will need to have an excellent attention span and honed empathic abilities. Active listening has even been referred to as the “measurable dimension of empathy” (Olson & Iwasiw, 1987, p. 104). There are three main components of successful active listening (Rogers & Farson, 1987): Listen for total meaning When someone is conveying a message, there ...